Client Values Charter

We are proud to be working with you and we upheld our values in every Client interaction

Start from YOU

We start from where you are, not what everyone else is doing.

We offer suggestions based on your needs, not what someone else is saying you must do.

We care for your business like it was your own.

Your business needs to work around you, not the other way around. We believe you are doing your best and we need to meet you at the same level.

“Speak like you eat” mindset

We believe professionalism is being able to explain complex concepts in a simple way.

We also believe in straightforward up front communication.

We provide you with clear shared next steps: you are not doing this alone.

You need clear steps forward, a plan that makes sense in your brain and to be aware of what is going on. We got this, together.

Proactive, but mindfully

We aim to improve people’s life. Our client’s wellbeing comes before deadlines.

All enquiries will be addressed within 48 hours.

Urgent enquiries will be addressed within 24 hours.

The final aim of Achievist is to allow business owners to achieve their objectives and so become the best version of themselves. This cannot be achieved when something doesn’t feel right.

Ownership first

We take ownership and resolve issues quickly

We keep you informed if circumstances change

We stay proactive.

We are proud and honoured to be able to support you and your business, so we’d act in the same way we’d want a contractor to behave with us.

Working Together

To help us deliver at our best, we ask that you

• Share information openly and honestly

• Provide timely feedback

• Inform us if your goals or circumstances change

So that you feel your trust is well placed, and we can truly work as a team.

Open to feedback

If something feels sticky, outright wrong, or can be improved, just let us know.

We’re improving daily based on feedback of people like you, and your opinion is priceless: we will provide you with an answer within 48 hours.